Empathy is about standing in someone else’s shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place. (Daniel H. Pink)
Empathy is more than a word in a quote posted to someone’s Facebook page in an attempt to be poetic. It’s a key ingredient in fostering loving and caring relationships. Being able to experience a situation from someone else’s point of view is a requirement for creating intimacy. Continue reading

Alisha came in with a look of fear and anxiety. “What is wrong with the world? Another mass shooting and no-one there to stop it. Why are the police not doing their job and protecting us? I can’t make sense of what is happening in the world. I feel so powerless, what can I do?”
Have you ever had a week, day or weekend like this: extra meetings, extra activities and a weekend trip to plan? You keep thinking you will get that piece of work that is due, done after you finish this one task. Unfortunately, “after” did not happen.
Last week, we discussed how the
You may wonder why there are times when you become upset, seemingly “out of the blue.” Or why